S01 E02: Networks Looks At... Disability Etiquette

From Networks' Supported Employment 101 ACRE Certificate Course

Recording Date: February 1, 2022

Transcript: Download Transcript here

Keywords: Suzanne Erb, Michele Sparling, Disability Etiquette, etiquette, success on the job, respect, rules of etiquette, social cues, inclusive culture, inclusive workspaces, customer relationships

Summary: Michelle Sparling interviews Suzanne Erb about Disability Etiquette, its importance, and how it can impact success on the job. This offering is provided through the Supported Employment 101 ACRE Certificate Course. Note that these are practical guidelines. Whenever in doubt, it is advisable to respectfully ask someone how they would prefer that you handle a situation.

Topical Index:

• Introduction [00:00]
• Importance of disability etiquette [01:00]
• Disability Etiquette for those with intellectual disabilities [02:43]
• Disability Etiquette for those with mental health challenges [04:32]
• Disability Etiquette for people with communication differences [05:56]
• Disability Etiquette for people with physical disabilities [07:32]
• General guidance - respect [09:10]
• Disability Etiquette for those who are deaf or hard of hearing [[09:32]
• Disability Etiquette for someone who is blind or has low vision [12:20]
• Disability Etiquette regarding service animals [[15:19]
• Closing [16:34]

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